Denim Doozy's office hours are 9:00am-6:00pm Mon – Fri (CT) (excluding holidays). Please keep this in mind when you are expecting a response. We respond to all email requests within 24 hours.
- All orders will be shipped in 24- 72 business hours unless otherwise notified. If you need your items sooner, please reach out to us at below and we will make arrangements to rush your items.
- Denim Doozy Boutique WILL NOT assume responsibility for invalid information given by the customer and any additional shipping fees due to this will be the customer's responsibility.
- We are not responsible for any lost or stolen packages. If you feel as though your package has been lost, please submit a claim to USPS.
- All packages sent out have GPS tracking information embedded in the barcode.
- If your tracking shows "DELIVERED" and you have not received your package, Denim Doozy Boutique IS NOT responsible. This issue must be resolved with the United States Postal Service or your local law enforcement.
- We know how important your order is, so we aim to fulfill orders as quickly as possible. While we cannot cancel or change an order once it has been placed you are welcome to return the item to us in accordance with our return policy.
- For INTERNATIONAL CUSTOMERS: Denim Doozy Boutique is not aware of what your countries Tariff/Customs Charges are. This is something you should know if you are buying internationally. We are not responsible for the extra Customs Charges your country charges you to get goods sent to you in your country. We are a USA Based company that pays USPS shipping charges to ship outside of the USA